To understand the ever changing climate of customer loyalty programs must first understand their customers. This concept is not a new trendy way of doing business, instead it harkens back to the days when your local bank knew your entire family...

We all know why hoteliers use OTAs. They are there to help you out, keep revenue up and room occupancy levels as high as possible. But over time, OTAs have become the hoteliers back brace during quiet times and now, a convenience for guests...

Clothing has provided us with an external skin of not just protection, but the luxury of non-verbal communication. Never has it been more expressive, versatile, global or personal. Some hoteliers have adapted uniform styles to make employees...

The job market has changed in the last 20 years. We could ask our grandparents what kind of dreams they used to have related to a hard-work life; baby boomers generation used to think of stability like a part of job definition. Individual that...

Would you like your guest to swim in the pristine waters of The Bahamas or look the Alaska’s starlit sky just before reserving these vacation experiences? Now this is possible with (cutting-edge) Virtual Reality. Some of the most recognized...

No matter how involved we are in our business or companies, it is necessary to keep a healthy balance between the professional and private lives. To maintain this two balance has become incredible difficult as technology keeps evolving...